Stadium Showcase: FTX Arena Suites

The TicketOS Stadium Showcase is a series of blog posts showcasing some of the best sports venues around the country, with a focus on their luxury suites and corporate club experience. For expert support in managing premium tickets and luxury suites at the world’s best venues, contact TicketOS at 1-866-548-5490 or email  

About FTX Arena

FTX Arena, formerly known as American Airlines Arena, is a 19,600-seat indoor basketball arena and concert venue in downtown Miami. As a multi-purpose venue, the impressively sized arena is used for all kinds of events from NBA games — usually featuring home team the Miami Heat — to stage and theater productions, pop concerts, family entertainment, large corporate meetings, and other special events. Part of what makes FTX Arena such a great venue is its magnificent location. It’s situated between the metropolitan skyline, magnificent beaches, and the nightlife of South Beach in Downtown Miami on the Biscayne Bay shoreline. As South Florida's top sports and entertainment arena, with a range of luxury suites and VIP experiences, FTX Arena is the perfect venue for memorable corporate entertainment and hospitality.  

Key Facts

Location: Miami, Florida Home team: Miami Heat Opened: December 31, 1999 Seating capacity:  19,600 Club seats: 2,105 Luxury suites: 80 Private boxes: 76  

FTX Arena Suite Levels

Diagram of FTX Arena with each suite section highlighted in a different color

Center Court Suites The newly renovated Center Court Suites offer a truly memorable experience for any game or event at FTX Arena. Guests can catch all the action from stadium-style seats overlooking the arena floor, while relaxing in a private lounge area. Each suite includes professional table service, a stocked wet bar, a dedicated butler, as well as a private open-air balcony offering unmatched views of the harbor or downtown city lights. Center Court Suites are great for 12 to 16 guests, and include VIP parking. Loge Suites The Loge Suites are a comfortable suite option for smaller groups of up to 10 people. These suites have opera-style boxes on the exclusive Suite Level offering an unobstructed view of the action, along with restaurant-quality food and drinks. Loge Suite guests also enjoy exclusive access to the Bacardi Ocho Lounge and VIP parking. Party Suites For larger groups of between 18 and 80 people, the FTX Party Suites offer a premium hospitality experience perfect for your more social corporate events and client entertainment. The Party Suites are private boxes located behind the basket, and include comfortable seating, a kitchenette, butler service, and in-suite catering from the world-class Levi Restaurants. Party Suite guests can also enjoy VIP parking and private access to the arena.  

Dining & Entertainment

Bacardi Ocho Lounge The Bacardi Ocho Lounge is FTX Arena’s stylish VIP lounge area where members can unwind, socialize, and enjoy a relaxed dining experience. In Bacardi Ocho, you and your guests are guaranteed a culinary experience to remember: with craft cocktails designed by certified Bacardi mixologists and an á la carte menu of small-plate dishes hand-picked by Miami’s finest chefs. American Airlines Lounges For formal dining and an ultra-premium lounge experience, FTX Arena offers the American Airlines Lounge, in partnership with Grey Goose. Reserved for HEAT Elite members, the North and South AA lounges are the most exclusive areas in the arena. VIPs in these areas enjoy exceptional service, hand-crafted cocktail menus, and gourmet food designed by the most sought-after chefs in the state. Courtside Club The fun of seeing an NBA game or concert at FTX Arena goes far beyond the event itself. That’s because guests can also enjoy the Courtside Club: the perfect place to party before and after your main event. The Courtside Club is a place to sip champagne, dance to the beats of high-profile DJs, and rub shoulders with other VIPs long into the night.  

Historical Moments

  • The NBA Finals were held at FTX Arena in 2012, 2013, and 2014.
  • In the 2012 final, the Miami Heat won the championship at home, after defeating the Oklahoma City Thunder in five games.
  • The annual Hoophall Miami Invitational, an NCAA Division I college basketball showcase event, has been held at FTX Arena since 2015.
  • In April 2003, FTX Arena hosted the first ever UFC event in the state of Florida.
  • Music artist Shakira has held 9 sold-out shows in the FTX arena — more than any other performing artist.  

Upcoming Events

Click here to see the full list of upcoming events at FTX Arena.  

Experience the magic 

Our client service team was super excited for the game. The LA Lakers against hometown favorites Miami Heat, in the famous FTX Arena. With the game starting at 6:00pm, we wanted to arrive early to see what the hype was all about. At 4:30pm we pulled up at the arena’s private entrance, where a valet took our vehicles to the private parking area and our host showed us inside. Skipping the queues and crowds, we took a VIP elevator up to the exclusive Suite Floor and took a seat in the Bacardi Ocho Lounge. We could see the whole floor from our seats — the energy inside the arena was already electric. We ordered a round of cocktails for the table, all expertly mixed by the skilled bartender. Wanting to keep it simple, and inspired by the atmosphere of the place, I went with a Bacardi Ocho Old Fashioned. We also enjoyed a selection of delicious tapas dishes; my favorites were the brisket sliders and sushi. As the opening tip-off approached and the arena started filling up, our host guided us to our private Party Suite. What a game! We caught all the action in style and comfort, with our dedicated butler keeping us topped up at all times.  The best part was seeing our whole team having the time of their lives, caught up in the excitement and cheering like their lives depended on it. Things got even better when, seconds before the final whistle, Heat landed a 3-pointer and clinched the victory. The arena went wild!  In high spirits after the game, we were getting ready to head home when our host told us he had one more surprise up his sleeve. As we followed him down the hall, we could hear pumping music getting louder and louder. Next thing we know, we’re in a nightclub right in the arena!  The Courtside Club was the perfect way to end the night. We partied for hours and even got to meet some of the victorious Heat players. Our team will be talking about this night for years to come. What a venue, what a game, and what an experience. Thanks to TicketOS for making it happen!

Capitalize on the best suite experiences, with TicketOS

TicketOS allows you to manage your entire corporate ticket program in one, centralized location. From basic workflows like managing who can see and request which tickets to approval customization and automatic fulfillment, our intuitive application is fast and easy to use. TicketOS is a ticket management platform that allows you to measure the ROI of your company’s sports & entertainment tickets, with clear reporting and tracking of the entire ticket lifecycle. If you’d like to see what TicketOS can do for your organization, click here to schedule a personalized demo.   Image credits: Header illustration photo by Rob Olivera: The American Airlines Arena - Miami Dade County, Florida.