Junior Software Engineer

TicketOS is a cutting-edge, cloud-based ticket management solution that integrates sports and entertainment assets into a centralized, role-based application. Through our innovative technology, our clients have the ability to allocate tickets across their organization, customize unique request and approval processes, automate fulfillment, and report on every aspect of their corporate ticket and hospitality program. Our comprehensive and dynamic technology platform is re-designing how companies manage their ticketing, loyalty, and rewards programs.

TicketOS is a US based company headquartered in Montclair, New Jersey. Our dedicated team spans across the country from Los Angeles to Miami and boasts over 35 years of combined experience in ticketing, hospitality, and ticketing technology.

The Junior Software Engineer will work closely with the engineering, product, operations, and sales teams by providing technology driven solutions to the challenges presented by the organization.

• Respond to internal support tickets created by the various teams at TicketOS
• Develop patches or hotfixes to the application and its supporting components
• Update customer configurations or make database updates as required by the operations and sales teams
• Extract data from disparate data sources and curate into reports
• Configure the application for customer demos and customer activations
• Assist the engineering team with various software development tasks during the development cycle

• Rapidly growing technology business in the entertainment space
• Opportunities for growth within software engineering roles
• Remote work flexibility

Required

• 2+ years of experience in software development or engineering level software technical support
• Fluency utilizing C# and the .NET Framework (must be willing to take a short proficiency exam)
• Familiarity with the languages and frameworks below
  • SQL
  • TypeScript
  • Angular
  • jQuery
• Experience utilizing a helpdesk support system or issue tracking software (such as Jira or Zendesk)
• Excellent verbal and written communication skills
• Creative thinker with ability to articulate and improvise solutions to unique engineering and business problems
• Desire to be challenged as well as the flexibility to change and grow as part of a fast-paced entrepreneurial environment

Preferred

• Bachelor’s degree or higher in the field of Computer Science or similar related engineering discipline
• Work experience in the event entertainment space (such as a ticket software provider)

The statements contained herein reflect general details as necessary to describe the principal functions of this job and scope of responsibility but should not be considered an all-inclusive listing of work requirements.